Con CollBiz Call Center<\/span><\/h2>\npuede mejorar dr\u00e1sticamente la velocidad de contacto, <\/span>el rendimiento de las ventas y la agilidad empresarial<\/span><\/p>\n[\/vc_column_text][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/2″ css=”.vc_custom_1636407296493{background-color: #e0e0e0 !important;}”][vc_single_image image=”632″ img_size=”full” title=”DISCADOR INTELIGENTE”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1636407252400{background-color: #e0e0e0 !important;}”][vc_column_text css=”.vc_custom_1636477031935{margin-top: 100px !important;}”]<\/p>\n
Aumente la productividad de sus agentes con costos telef\u00f3nicos reducidos y 0 p\u00e9rdida de datos. El marcador inteligente puede aumentar el contacto hasta en un 400%, teniendo cuidado de no “quemar” las bases. Los agentes ya no tienen que realizar llamadas manualmente, sino que solo reciben comunicaciones cuando una persona responde.<\/p>\n
[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/2″ css=”.vc_custom_1636407296493{background-color: #e0e0e0 !important;}”][vc_column_text css=”.vc_custom_1636407527087{margin-top: 100px !important;}”]<\/p>\n
Son personas interesadas, registradas en campa\u00f1as web o redes sociales, llenan un formulario que se convierte en una tarea dentro del call center. La captura de clientes potenciales electr\u00f3nicos es ideal para un contacto m\u00e1s efectivo utilizando otros medios adem\u00e1s del tel\u00e9fono. Finalmente, las campa\u00f1as en redes sociales se integran con el CRM de la empresa, lo que enriquece el reporting para una visi\u00f3n de 360 \u200b\u200bgrados de la empresa.<\/p>\n
[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1636407252400{background-color: #e0e0e0 !important;}”][vc_single_image image=”641″ img_size=”full” title=”E-LEADS”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/2″ css=”.vc_custom_1636407296493{background-color: #e0e0e0 !important;}”][vc_single_image image=”632″ img_size=”full” title=”DISCADOR INTELIGENTE”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1636407252400{background-color: #e0e0e0 !important;}”][vc_column_text css=”.vc_custom_1636407590890{margin-top: 100px !important;}”]<\/p>\n
Es un conjunto de herramientas que mejoran enormemente el contacto de una base.<\/h3>\n
[\/vc_column_text][vc_toggle title=”Softswitch” style=”round” color=”black” size=”sm” open=”true” css=”.vc_custom_1636407620919{margin-top: 10px !important;margin-bottom: 10px !important;}”]Equilibre los proveedores de telefon\u00eda y las llamadas directas por segundo a cada destino para evitar la sobrecarga de canales.[\/vc_toggle][vc_toggle title=”Normalizador autom\u00e1tico” style=”round” size=”sm” open=”true” css=”.vc_custom_1636407673311{margin-top: 10px !important;margin-bottom: 10px !important;}”]Asegura que un n\u00famero de tel\u00e9fono contacte independientemente del formato marcado.[\/vc_toggle][vc_toggle title=”Balanceador de Bases” style=”round” size=”sm” open=”true” css=”.vc_custom_1636407692122{margin-top: 10px !important;margin-bottom: 10px !important;}”]Mayor eficiencia en funci\u00f3n del uso que se le ha dado a cada base.[\/vc_toggle][vc_toggle title=”Detecci\u00f3n mejorada del contestador autom\u00e1tico” style=”round” size=”sm” open=”true” css=”.vc_custom_1636407682090{margin-top: 10px !important;margin-bottom: 10px !important;}”]El m\u00e1s preciso del mercado, con una eficiencia del 99%, se adapta a cualquier operador telef\u00f3nico.[\/vc_toggle][vc_toggle title=”Agendas m\u00e1s personalizadas” style=”round” size=”sm” open=”true” css=”.vc_custom_1636407701895{margin-top: 10px !important;margin-bottom: 10px !important;}”]Nueva agenda que combina franjas horarias y d\u00edas espec\u00edficos para garantizar que todos los datos sigan siendo \u00fatiles para el marcador.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column css=”.vc_custom_1463411390237{padding-left: 30px !important;}”]\n\n
\n\n<\/div>\n \n\n\n\n \n \n [vc_row_inner][vc_column_inner][vc_single_image image=”664″ alignment=”center” title=”MONITOREO EN TIEMPO REAL”][vc_column_text]<\/p>\n
Esta herramienta permite a los gerentes ver el estado de los recursos disponibles del centro de llamadas. Las alertas facilitan la identificaci\u00f3n y resoluci\u00f3n r\u00e1pida de problemas operativos.<\/p>\n
[\/vc_column_text][vc_single_image image=”667″ alignment=”center” title=”REPORTR\u00cdA GENERAL” css=”.vc_custom_1636477414748{margin-top: 100px !important;}”][vc_column_text]<\/p>\n
Una galer\u00eda de informes personalizables que permiten el an\u00e1lisis hist\u00f3rico y el control de las comunicaciones y los procedimientos del call center. Es un conjunto de herramientas muy poderosas con grabaciones integradas, dise\u00f1adas para trabajos de seguimiento y auditor\u00eda. Simplifica enormemente su trabajo al ayudarlo a tomar las mejores decisiones.<\/p>\n
[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_single_image image=”34″ img_size=”full” alignment=”center” css=”.vc_custom_1635953695507{margin-top: 50px !important;margin-bottom: 50px !important;}”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"
[vc_row][vc_column][vc_column_text css=”.vc_custom_1635966709907{margin-top: 30px !important;margin-bottom: 50px !important;border-radius: 35px !important;}”] Con CollBiz Call Center puede mejorar dr\u00e1sticamente la velocidad de contacto, el rendimiento de las ventas y la agilidad empresarial [\/vc_column_text][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/2″ css=”.vc_custom_1636407296493{background-color: #e0e0e0 !important;}”][vc_single_image image=”632″ img_size=”full” title=”DISCADOR INTELIGENTE”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1636407252400{background-color: #e0e0e0 !important;}”][vc_column_text css=”.vc_custom_1636477031935{margin-top: 100px !important;}”] Aumente la productividad de sus agentes con costos telef\u00f3nicos reducidos […]<\/p>\n","protected":false},"author":1,"featured_media":337,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-144","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\n
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